Nathan Tinstman
Seasoned Retail Leader pursuing Degree in Cybersecurity and Information Assurance
Versatile Retail Manager with a history of successful store launches and service excellence, skilled in district operations and sales for top firms, and advancing in IT with a cybersecurity degree and technical certifications.
Education
Western Governors University | June 2024 - Present
Western Governors University’s Bachelor of Science in Cybersecurity and Information Assurance is designed to equip IT professionals with the skills to protect data and manage cybersecurity threats. The program aligns with the latest DHS and NSA guidelines, offering a comprehensive curriculum including secure systems design, data management, incident response, and 15 industry-recognized certifications. It’s recognized as a National Center of Academic Excellence in Cyber Defense through 2026, reflecting its commitment to producing skilled cybersecurity experts.
Work Experience
T-Mobile USA
Retail Store Manager
• Proven success in launching new retail stores, opening two locations within 45 days.
• Skilled in team building, recruiting, and training staff to meet sales goals swiftly.
• Exceptional leadership, fostering a culture of high performance and surpassing business targets.
Asurion
Repair/ProTech Support Supervisor
.• Trained staff to achieve a 95% successful repair rate and near-perfect customer satisfaction.
• Recognized for leadership and technical proficiency in delivering service excellence
.• Expert in web messaging support, providing thorough account and technical assistance.
• Efficiently resolves inquiries, fostering customer satisfaction and loyalty.
• Adept in troubleshooting while upholding high service standards in dynamic settings.
KNOWLEDGE YOU CAN TRUST
Certifications
